Privacy Policy

Last Updated: {30-November-2025}

1. Introduction

Designer Driveways (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use any of our services, including driveway installation, driveway cleaning, gutter cleaning, fencing, artificial grass installation, patio work, and exterior maintenance services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

• a)- Information You Provide to Us

We collect personal information when you:

• Request a quote

• Contact us through forms, WhatsApp, email, or phone

• Book a service

• Subscribe to updates or offers

• Interact with us on social media

This may include:

• Full name

• Address

• Email address

• Phone number

• Photos or videos of the areas requiring service

• Any message, notes, or details you provide to us

• b)- Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages you visit

• Time and date of visit

• Cookies and tracking data

We may also use tools such as:

• Google Analytics

• Meta (Facebook) Pixel

• Other tracking technologies to measure performance and improve user experience

3. How We Use Your Information

We use your information to:

• Provide quotes and respond to enquiries

• Schedule and deliver services

• Improve our website and customer experience

• Send appointment confirmations or reminders

• Send promotions, offers, or updates (only with your consent)

• Analyse site performance

• Maintain internal business records

We never sell your personal data to third parties.

4. Sharing Your Information

We may share your information with:

• Trusted team members who perform the work

• Service providers such as payment processors, booking systems, analytics services (Google, Facebook, WhatsApp)

• Legal authorities only when required by law

We do not share your information with unrelated third parties for marketing purposes.

5. Data Storage & Security

We take reasonable and appropriate steps to secure your personal information, including:

• Password-protected systems

• Restricted access for authorised staff only

• Encrypted communication where possible

We store your information only for as long as necessary to deliver our services or comply with legal obligations.

6. Your Rights

You have the right to:

• Request a copy of your personal information

• Request correction of inaccurate or outdated information

• Request deletion of your personal data

• Opt out of marketing messages

• Withdraw consent at any time

To exercise any rights, contact us:

📞 07853 054 888
📧 info@designerdriveways.uk
🌐 www.designerdriveways.uk

7. Cookies

Our website uses cookies to:

• Improve page performance

• Remember user preferences

• Track analytics

You may disable cookies in your browser settings, but some features may not function correctly.

8. Links to Other Websites

Our website may include links to social media platforms or partner websites.
We are not responsible for the content or privacy practices of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on our website with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

📞 07853 054 888
📧 info@designerdriveways.uk
🌐 www.designerdriveways.uk